Consumer rights

Withdrawal form

Under Romanian law GEO 34/2014 (transposing EU Directive 2011/83/EU), you have the right to withdraw from the contract within 14 calendar days of receiving the goods, without giving any reason.

To exercise your right of withdrawal, fill in the form below (it is emailed directly to us) or send the completed model form to office@biancabatzco.com. For return conditions and costs, please see our Return policy.

Official model withdrawal form (optional)

(Complete and return this form only if you wish to withdraw from the contract.)

To: Batcu Bianca-Elena PFA, Str. Dacilor, Nr. 17, Sat Lumina, Com. Lumina, Constanța County, 907175, Romania — office@biancabatzco.com

I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods:

  • Goods ordered: __________
  • Ordered on / received on: __________
  • Name of consumer(s): __________
  • Address of consumer(s): __________
  • Date: __________

(Signature of consumer(s) — only if this form is sent on paper.)