Shipping & Delivery
Shipping
Every order is packed with care and sent to your door. Here is everything you need to know about where we ship and how long it takes.
Where we ship
We currently deliver within Romania only. We hope to reach more destinations in the future — thank you for your patience.
Shipping cost
A flat standard shipping fee of 20 RON applies to every order.
Processing & delivery time
Orders are generally processed and delivered within 2 to 5 business days, unless otherwise stated on the website or communicated individually.
Please make sure your delivery details are accurate and complete at checkout, so your order reaches you without delay.
Returns
Changed your mind? You have the right to withdraw from your purchase within 14 calendar days of receiving it. See our Return & Refund Policy for full details, or write to us at office@biancabatzco.com.
For full terms, see our Shipping Policy. Questions? We’re here at office@biancabatzco.com.